Misinformation and Government Crisis Management in South Korea: Understanding Active Publics’ Belief in Misinformation about the Yemeni Refugee Issue and Its Effect on Active Communication Behaviors

Abstract

This study aims to investigate how situationally motivated publics respond to misinformation in the context of the Yemeni refugee issue in South Korea. In particular, this study examined how situational motivation in problem-solving on the issue is associatedwith belief in misinformation and active communication behaviors in the framework of situation theory of problem-solving (STOPS). The results of this study showed that individuals with a high level of situational motivation are more likely to believe misinformation on a given issue. In addition, the result found that belief in misinformation mediates between situational motivation in problem-solving and information forwarding. The results of this study contribute to government crisis management dealing with refugee issues.