Focusing on the “Public” in Public Relations: The Importance of Person-Centered Messages (PCMs) in Crisis Communication on Twitter. Journal of International Crisis and Risk Communication Research, [S. l.], v. 4, n. 1, 2021. Disponível em: https://jicrcr.org/index.php/jicrcr/article/view/34. Acesso em: 14 mar. 2025.